Why do I need to log in with my University account details and then register separately?
This is done
for a number of reasons. By logging in with your University username and password, your details are automatically
updated (e.g. marital status change, or if you leave the University). Your subscription details help us to maintain
accurate membership records, locate individual members and check on whether items are being ‘checked-off’ on the system.
How do I change my details?
Once logged into the system, you can change your account details by
clicking on the ‘my reuse’ link on the links bar at the top of the page.
My item doesn’t seem to fit into a category, where should I put it?
If you have identified a main category,
simply leave the sub-category field empty. If you are struggling to identify a main category, contact us on
email@example.com and we will advise on the best route for reuse.
How do I compress my photo to under 200kb?
In order to keep the server free of large photographs, the system
restricts the size of the picture to under 200kb. To compress your photos, open your image in windows picture manager,
click on ‘edit pictures’ (on the top taskbar), then click on ‘compress photos’ in the right-hand taskbar.
You can then choose the size and then save the image.
Can I list an item without attaching a photo?
Yes, simply leave the photo field clear when adding a new listing.
When placing a new post, what should I put as the location?
This location should be where the item is
at present. This will help when arranging for collection of the item.
How will I know if my item has been reserved?
If your item is reserved, an automatic email is sent to you
and the person reserving the item. This email will have contact details.
How do I collect my item?
Estate Services offer a handyman service who can collect and deliver items
for you. There is a cost for this service. For more information, contact Eric Horsfield on x35945 or email
Why hasn’t my carbon and financial saving been added to the total on the homepage?
only works once the item is marked as collected. The person reserving the item is responsible for ensuring that the
item is marked as ‘collected’. This can be done by going to the ‘my reuse’ section and clicking on ‘my reservations’,
then marking the item as collected.
I can’t find my question here...
If you have any more questions about the website, or would like
to offer some feedback, please visit the ‘contact us’ page on the top links bar or alternatively, email us on: